Last updated: 8 February 2026

1. Who We Are

This website is operated by SmoothByte IT (trading as SmoothByte Development), a UK-based software development and IT services company run by Alec Whitworth. Our website address is https://smoothbyteit.co.uk.

For any privacy-related queries, contact us at support@smoothbyteit.co.uk.

2. What Data We Collect

We may collect the following information:

• Contact Form Submissions: Name, email address, phone number, and message content when you use our contact form.
• Log Data: Your IP address, browser type, pages visited, and access times may be collected automatically by our web server and hosting provider.
• Cookies: We use essential cookies required for WordPress functionality. No tracking or advertising cookies are used.

3. How We Use Your Data

We use collected data to:

• Respond to enquiries submitted through the contact form.
• Provide IT support and development services as requested.
• Monitor and improve the performance and security of our website.
• Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Retention

Contact form submissions are sent directly via email and are not stored in our database. Client project data is retained only for the duration required to deliver services, unless otherwise agreed. Server logs are retained by our hosting provider in accordance with their own data retention policies.

5. Third-Party Services

Our website may use the following third-party services:

• Cloudflare: For CDN, DDoS protection, and performance optimisation. See Cloudflare Privacy Policy.
• Google Fonts: Fonts may be loaded from Google servers. See Google Privacy Policy.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, email support@smoothbyteit.co.uk.

7. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

If you have any questions about this Privacy Policy, please contact:

SmoothByte IT
Alec Whitworth
support@smoothbyteit.co.uk